Simple Phones Help
  • Basics
    • Creating an agent
    • Inbound Calls
    • Outbound Calls
    • Routing
    • Crawling
  • Webhooks
    • What are webhooks?
    • Get started with webhooks
  • Developers
    • Authentication
    • List of Numbers
    • List of Calls
    • Call Details & Transcript
    • Outbound Call
  • Links
    • Simple Phones Website
    • Contact Us
Powered by GitBook
On this page
  1. Developers

Call Details & Transcript

This endpoint will retrieve the call details for a specific call:

GET https://api.simplephones.ai/v1/calls/:callId

To obtain the callId, try getting a list of your latest calls. (see previous page)

Example return value:

{
  _id: '819d7067dbd62ca62a6c62c5',
  minutesUsed: 0.9666666666666667,
  user: '47630a2e0efa1ae21f848a69',
  number: 'c2d525c7c7b5b9f1fd941770',
  fromRawNumber: '+17777777777',
  fromFormattedNumber: '(777) 777-7777',
  toRawNumber: '+15555555555',
  toFormattedNumber: '(555) 555-5555',
  startTime: '2023-03-01T13:00:00.000Z',
  endTime: '2023-03-01T13:01:01.000Z',
  transcript: [
    {
      _id: '87a6ba747dc1625be5b12562',
      who: 'agent',
      message: 'Hello, this is Smith Notary. How can I help you today? You can say things like, "about us", "schedule an appointment" or "leave a message".',
      created: '2023-03-01T13:00:00.000Z'
    },
    {
      _id: '5f9a2eec8cad59afe6efe0e2',
      who: 'user',
      message: 'leave a message',
      created: '2023-03-01T13:01:00.000Z'
    },
    {
      _id: '9d0ecd3f6345dc7f52c7acd0',
      who: 'agent',
      message: 'Got it.',
      created: '2023-03-01T13:01:00.000Z'
    }
  ],
  created: '2023-03-01T13:03:00.000Z',
}
PreviousList of CallsNextOutbound Call

Last updated 1 year ago