> For the complete documentation index, see [llms.txt](https://help.simplephones.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.simplephones.ai/basics.md).

# Basics

- [Creating an agent](https://help.simplephones.ai/basics/creating-an-agent.md)
- [Inbound Calls](https://help.simplephones.ai/basics/inbound-calls.md)
- [Outbound Calls](https://help.simplephones.ai/basics/outbound-calls.md)
- [Routing](https://help.simplephones.ai/basics/routing.md)
- [Crawling](https://help.simplephones.ai/basics/crawling.md)